Privacy policy

Privacy Policy

This Privacy Policy explains how grasslyy, operated by VoltEdge Energy Solutions LLC, 30 N Gould St, Ste N, Sheridan, WY 82801, United States ("we", "us"), collects, uses and shares your personal information when you visit or buy from our store.

Information we collect

  • Contact details: name, shipping and billing address, email address and phone number.
  • Order information: products purchased, order history, returns and refunds.
  • Payment information: payments are processed by our payment providers. We do not store full card numbers.
  • Device and usage information: IP address, browser type, pages viewed and how you use the store, collected through cookies and similar technologies.
  • Communications: messages you send to our customer support.

How we use your information

  • To process and ship your orders, handle returns and provide customer support.
  • To send order confirmations, shipping updates and, if you agree, marketing emails (you can unsubscribe at any time).
  • To prevent fraud and keep our store secure.
  • To improve our store and advertising.
  • To comply with legal obligations.

How we share your information

We share information only with service providers who help us run the store, such as Shopify (our e-commerce platform), payment processors, shipping carriers, and analytics and advertising partners (for example Google). We do not sell your personal information. We may disclose information when required by law.

Cookies

We use cookies to keep your cart working, remember your preferences and measure store performance. You can control cookies through your browser settings.

Your rights

Depending on your state of residence, you may have the right to access, correct or delete your personal information, and to opt out of targeted advertising. To make a request, email support@grasslyy.com.

Data retention and security

We keep your information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it.

Children

Our store is not directed to children under 13 and we do not knowingly collect their personal information.

Changes

We may update this policy from time to time. The updated version will be posted on this page.

Contact

Questions about this policy: support@grasslyy.com or by mail to the address above.